Hateful content took longer to review and was removed less in 2022 than last year, according to EU data released on Thursday. The EU figures were published as part of an annual review of online platforms’ compliance with the 27-nation bloc’s code of conduct on disinformation.
It wasn’t alone — most other tech companies that signed up to the voluntary code also scored poorly. But the figures could foretell trouble for Twitter owner Elon Musk in complying with tough new EU online rules. and a myriad of contractors responsible for content moderation and other critical tasks.
The EU report, which was carried out over a six-week period in the spring, found that Twitter misreported more than half of the reports it received about it.Within 24 hours, down from 82 percent in 2021.
In comparison, the amount of flagged content viewed within 24 hours on Facebook fell by 64 percent, Instagram by 56.9 percent and YouTube by 83.3 percent. TikTok came in at 92%, the only company to improve.
The amount of hate speech removed after Twitter flagged fell to 45.4 percent from 49.8 percent a year ago. TikTok’s removal rate dropped by a quarter to 60%, while Facebook and Instagram saw only modest declines. Only YouTube’s bounce rate increased, rising to 90%.
European Commission Vice President Vera Jourova tweeted, “It is alarming to see a downward trend in social media platforms reviewing reports of illegal hate speech.” “Online hate speech is the scourge of the digital age and platforms need to live up to their promises.”
Twitter did not respond to a request for comment. Emails to several staff members of the company’s European communications team were returned as undeliverable.
Musk’s $44 billionLast month there was widespread concern that the spread of lies and misinformation would be allowed to flourish on the site. Billionaire who has often expressed his belief that Twitter has become too restrictive, restoring suspended accounts, including .
Twitter faces further scrutiny in Europe by the middle of next year, when new EU rules to protect internet users’ online safety begin to apply to the biggest online platforms. Violations can result in hefty fines of up to 6% of the company’s annual global revenue.
France’s online regulator Arcom said it had received a response from Twitter after writing to the company earlier this week saying it was concerned that staff departures would affect Twitter. What will be the impact on “the ability to maintain a secure environment for our customers”.
Arcom also asked the company to confirm that it can meet its “legal obligations” to fight hate speech online and that it is committed to implementing the EU’s new online rules. Is. Arcom said it had received a response from Twitter and would “study their response,” without giving further details.
Tech companies that have signed up to the EU’s disinformation code agree to commit to measures to reduce misinformation and file regular reports on whether they’re following through on their commitments, though there’s no way to punish them. I have very little.